FAQ

Only your clinician at Quantum Health will have access to your records. We recommend that you share any results or reports with your regular GP. With your permission, we are happy to share your records with your NHS doctor  and will respect your confidentiality at all times. We store your records securely on an online patient management system with multiple levels of security to prevent unauthorised access.

If you book a consultation with Quantum Health, you will not be charged any additional fees for providing a private prescription. If you are not booking an appointment, we will charge you an administration fee for the prescription. You will have to pay the pharmacy for any medication and treatment that you are prescribed. We will give you an estimate of the cost of the medications/treatment but each pharmacy sets their own pricing for dispensing private prescriptions.

If required, your doctor will prescribe any relevant medication based on your clinical need. In some cases, you will not need any medication and no prescription will be written. If your doctor feels that you need a certain type of medication, you can indicate a preferred brand.

Wherever and whenever possible, we will always try and book an appointment with your usual doctor. If your doctor is on holiday or unavailable, we will offer you an appointment with another doctor.

If required and requested by your doctor, we are able to take blood tests, test urine samples and perform heart tracings (ECG) at our clinic. In some cases, if you require additional tests such as an X-Ray or scan, we will arrange this for you at a private hospital or clinic.

We have established links with qualified consultants in a wide range of specialist areas. If required, we can arrange a private referral for you at a time that is good for you.